Satisfaction guarantee (2-Day Intensive only): if you attend and the cohort genuinely isn't right for you, you can request a refund within 7 days of your cohort's end date. It's meant for someone who gives it a fair look, finds it isn't a fit, and steps away.
The guarantee applies only if you have not attended all of your cohort's scheduled live sessions. Once you complete the full program and attend every session, you have received the full value, and the satisfaction guarantee no longer applies.
It also does not cover no-shows: if you enroll and don't attend any of your cohort's live sessions, and you didn't arrange a reschedule with us beforehand, the fee is non-refundable.
All refund requests are reviewed and granted at our discretion. We reserve the right to decline any request we determine to be made in bad faith or to abuse this policy, including a request that is inconsistent with your participation in the cohort.
To request: email kev@claudecamp.ai from the address you enrolled with, within 7 days of your cohort's end date and before you have completed all scheduled live sessions. Approved refunds are processed through Stripe within 7 business days to the original payment method.
The premise is simple: the product should be worth your time, and if it isn't for you, you can step away without paying. It isn't a way to take the full program and then ask for your money back.
Single-session programs have their own policy, because they are one short session rather than a multi-day program. This covers Engineering Day and Day Zero.
Engineering Day: you can request a refund or reschedule to a later date up to 24 hours before your session starts. Once the session begins the fee is non-refundable. Engineering Day is a single session, so the multi-day satisfaction guarantee above does not apply to it.
Day Zero: reservations are not refundable. Instead, the full amount you paid stays with you as program credit, so nothing is lost if your plans change. If you reserve and can't attend, you keep the recording and we'll move you to a later date on request.
1:1 coaching (Power Hour, Deep Dive, Build Session): you can request a refund or reschedule up to 24 hours before your booked session. Once the session begins the fee is non-refundable. Coaching is booked time rather than a program, so the multi-day satisfaction guarantee above does not apply to it.
Program credit from Day Zero is applied as a discount on a future purchase of any Claude Camp program. It does not expire, it has no cash value, it cannot be redeemed for cash or transferred to another person, and it cannot be combined with other promotional offers on the same purchase.