Real questions, real answers, real humans.
// last updated · April 30, 2026
→ support@claudecamp.aiEmail support@claudecamp.ai for general support, billing questions, refund requests, or anything cohort-related. Replies within 24 hours on weekdays.
For urgent issues during a live cohort session — can't get into Zoom, exercise repo broken, anything mid-session — the cohort Discord is faster than email. The instructor and other engineers are on standby during sessions.
If you can't connect to Zoom or hit a setup blocker on Day 1, post in the cohort's Discord channel. We watch it live during sessions and the rest of the cohort is usually faster than email at unblocking common issues.
If something breaks before the cohort starts — Zoom link missing, can't access the exercise repo, missing welcome email — email support@claudecamp.ai and we'll sort it the same business day.
Cancel 48 or more hours before Day 1 and you get a full refund, no questions asked.
Email support@claudecamp.ai from the email address you enrolled with. Refunds typically process within 5 business days back to the original payment method.
Inside the 48-hour window, see /terms for the full refund policy and Day 1 escape hatch.
Many companies cover Claude Camp through L&D budgets or education-benefits programs under IRS Section 127 (up to $5,250/year tax-free for qualifying programs).
We provide everything reimbursement programs typically ask for:
Email support@claudecamp.ai with your company's reimbursement form (or the fields it asks for) and we'll send everything you need.
For teams of 3 or more, email support@claudecamp.ai with your team size and we'll send a team-discounted invoice. Team pricing kicks in at 3 seats and gets better at 6.
For teams of 6 or more, mention whether you'd prefer a private cohort scheduled around your team's calendar instead of joining the public one. Private cohorts include custom exercises tailored to your stack and a dedicated onboarding call before Day 1.
If you have specific accessibility needs — captions during live sessions, screen-reader compatibility for materials, alternative formats, extended time on exercises, or anything else — email support@claudecamp.ai ahead of your cohort and we'll accommodate.
Reach out as early as you can so we have time to set things up properly. We'd rather over-prepare than rush.
Email support@claudecamp.ai. We read every email — usually the founder, sometimes a teammate, always a real human.
Interest List members get Founding Cohort pricing. Cohorts are capped at 12 engineers.