Real questions, real answers, real humans.
// last updated · April 30, 2026
→ support@claudecamp.aiEmail support@claudecamp.ai for general support, billing questions, refund requests, or anything cohort-related. Replies within 24 hours on weekdays.
For urgent issues during a live cohort session (can't get into Zoom, anything mid-session), email kev@claudecamp.ai - it's watched during sessions. If you're already in the room, the Zoom chat is fastest.
If you can't connect to Zoom or hit a blocker on Day 1, email kev@claudecamp.ai - it's watched live during sessions. If you're already in the room, drop it in the Zoom chat and we'll unblock you.
If something breaks before the cohort starts (Zoom link missing, can't sign in to the course portal, missing welcome email) email support@claudecamp.ai and we'll sort it the same business day.
Money-back guarantee: if you attend and the cohort genuinely isn't right for you, request a refund within 7 days of your cohort's end date. It's meant for someone who gives it a fair look, finds it isn't a fit, and steps away.
It applies only if you have not attended all of your cohort's live sessions. Once you've attended every session you've had the full program, so the guarantee no longer applies. No-shows aren't covered either: if you enroll, never attend, and didn't arrange a reschedule with us beforehand, the fee is non-refundable.
Requests are reviewed and granted at our discretion. We reserve the right to decline a request made in bad faith or one that's inconsistent with how you participated in the cohort.
Email kev@claudecamp.ai from the address you enrolled with, within 7 days of your cohort's end date and before you've completed all your live sessions. Approved refunds process through Stripe within 7 business days back to the original payment method.
Full policy lives at /terms.
Many companies cover Claude Camp through L&D budgets or education-benefits programs under IRS Section 127 (up to $5,250/year tax-free for qualifying programs).
We provide everything reimbursement programs typically ask for:
Email support@claudecamp.ai with your company's reimbursement form (or the fields it asks for) and we'll send everything you need.
For teams of 3 or more, email support@claudecamp.ai with your team size and we'll send a team-discounted invoice. Team pricing kicks in at 3 seats and gets better at 6.
For teams of 6 or more, mention whether you'd prefer a private cohort scheduled around your team's calendar instead of joining the public one. Private cohorts include custom exercises tailored to your stack and a dedicated onboarding call before Day 1.
If you have specific accessibility needs (captions during live sessions, screen-reader compatibility for materials, alternative formats, extended time on exercises, or anything else) email support@claudecamp.ai ahead of your cohort and we'll accommodate.
Reach out as early as you can so we have time to set things up properly. We'd rather over-prepare than rush.
Email support@claudecamp.ai. We read every email. Usually the founder, sometimes a teammate, always a real human.
Interest List members get early pricing. Cohorts are capped at 12 engineers.